NOMAD Training Resources

Instructor Led Training

Learning Center Courses

Outlook 2003

Skillsoft Courses

Scheduling Events, Appointments, and Meetings in Outlook 2003 

Outlook 2003 and Business Contact Manager 

Microsoft Office 2003: New Features for Outlook Users 

Customizing E-mail, Views, Navigation, and E-mail Accounts in Outlook 2003 

Formatting and Managing Messages in Outlook 2003 

Configuring Rules, Alerts, and Junk Mail Settings in Outlook 2003  

Working in Outlook 2003 from Multiple Locations 

Using Task Lists, Contact Lists, and Notes in Outlook 2003

Tracking, Categorizing, Searching, and Printing in Outlook 2003 

Sharing Folders, Schedules, and Contacts and Using SharePoint Data in Outlook 2003 

Data Security in Outlook 2003 

Customizing Toolbars and Commands and Creating Forms in Outlook 2003 

Sending and Receiving Messages in Outlook 2003

Overview/Description
To demonstrate how to send and receive messages in Outlook 2003

Target Audience
Personnel at all levels of the enterprise; end-users seeking competency in the use of Microsoft Outlook 2003; end-users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Outlook 2003; end-users seeking basic IT certification, such as ECDL, ICDL, IC3, or an equivalent

Prerequisites
Basic knowledge of word processing and computing; familiarity with the Microsoft Windows and Office environments, and a very basic understanding of the Internet

Expected Duration
160 Minutes

Objectives

• navigate the principal features of Outlook 2003

• access the appropriate Help in Outlook 2003, given a scenario

• launch and navigate Outlook 2003, and access Help

• create a message

• address, save, and send a message

• create, address, save, and send a message in Outlook 2003

• access, reply to, and forward incoming messages

• reply to a message, turn on the AutoPreview feature, and forward a message

Course Number: 113430_eng

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Scheduling Events, Appointments and Meetings in Outlook 2003

Overview/Description
To demonstrate how events, appointments, and meetings are scheduled in Outlook 2003

Target Audience
Personnel at all levels of the enterprise; end-users seeking competency in the use of Microsoft Outlook 2003; end-users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Outlook 2003; end-users seeking basic IT certification, such as ECDL, ICDL, IC3, or an equivalent

Prerequisites
Basic knowledge of word processing and computing; familiarity with the Microsoft Windows and Office environments, and a very basic understanding of the Internet

Expected Duration
180 Minutes

Objectives

• navigate the Outlook 2003 Calendar

• schedule appointments and events in the Calendar in Outlook 2003

• create an appointment and an event

• plan and schedule an Outlook meeting

• manage Outlook meetings

• schedule a meeting using the Calendar

• update and repeat calendar entries

• customize the Outlook Calendar

• set Calendar options and create and customize a recurring series

Course Number: 128880_eng

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Outlook 2003 and Business Content Manager

Overview/Description
To demonstrate how to use Outlook 2003 with Business Contact Manager

Target Audience
Personnel at all levels of the enterprise; end users seeking competency in the advanced functionality of Microsoft Outlook 2003; end users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Outlook 2003

Prerequisites
The Microsoft Office 2003: Beginning Outlook learning path or equivalent; the Microsoft Office 2003: Advanced Outlook learning path or equivalent; basic knowledge of word processing and computing; familiarity with the Microsoft Windows Office environment, and, preferably, an understanding of the Internet and Microsoft Exchange

Expected Duration
220 Minutes

Objectives

• identify the main features of Business Contact Manager and configure it in Outlook 2003

• recognize how to configure accounts and business contacts in Outlook with BCM

• create an account and a business contact in Outlook with BCM

• configure opportunities and the product master list in Outlook 2003 with BCM

• configure an opportunity and the product master list in Outlook with BCM

• recognize how to generate linked items for BCM records

• manage linked items for BCM records

• create and manage linked items in Outlook with BCM

• use views and reports in Outlook with BCM

• protect and share BCM data

• change the BCM database associated with a profile and export BCM data

Course Number: 132617_eng

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Microsoft Office 2003: New Features for Outlook Users 

Overview/Description
To describe new features of Microsoft Office Outlook 2003

Target Audience
Personnel at all levels of the enterprise, and end users

Prerequisites
A good working knowledge of Microsoft Office 2000 or XP applications

Expected Duration
140 Minutes

Objectives

• use the new viewing panes and display calendars side by side

• recognize mail adressing improvements and create a Search Folder

• arrange e-mails by date, use a Follow Up folder, and add a picture to a contact

• adjust junk-mail settings and block external mail

• set up junk e-mail filters

• recognize new e-mail alerts and improvements to the rules feature

• use Business Contact Manager to organize customer information in Outlook

Course Number: 126060_eng

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Customizing E-mail, Views, Navigation, and E-mail Accounts in Outlook 2003

Overview/Description
To demonstrate how to customize e-mail, views, and navigation and configure additional e-mail accounts in Outlook 2003

Target Audience
Personnel at all levels of the enterprise; end users seeking competency in the use of Microsoft Outlook 2003; end users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Outlook 2003

Prerequisites
The Microsoft Office 2003: Beginning Outlook learning path or equivalent; basic knowledge of word processing and computing; familiarity with the Microsoft Windows Office environment and a basic understanding of the Internet

Expected Duration
200 Minutes

Objectives

• customize the Outlook 2003 interface

• perform customization tasks in Outlook 2003

• change mail editor and message formats in Outlook 2003

• recognize how stationery and themes are used in Outlook 2003 and apply stationery to messages

• use stationery and themes in Outlook 2003

• work with stationery and themes in Outlook 2003

• customize Outlook 2003 views

• customize the Contacts view in Outlook 2003

• configure additional e-mail accounts in Outlook 2003

• configure a Hotmail account in Outlook 2003

Course Number: 131326_eng

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Formatting and Managing Messages in Outlook 2003

Overview/Description
To demonstrate how to format and manage messages in Outlook 2003

Target Audience
Personnel at all levels of the enterprise; end-users seeking competency in the use of Microsoft Outlook 2003; end-users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Outlook 2003; end-users seeking basic IT certification, such as ECDL, ICDL, IC3, or an equivalent

Prerequisites
Basic knowledge of word processing and computing; familiarity with the Microsoft Windows and Office environments, and a very basic understanding of the Internet

Expected Duration
160 Minutes

Objectives

• format messages and add signatures

• specify options for messages

• create a default signature and organize a vote

• insert and view attachments

• insert, view, and save an attachment

• color-code messages and flag messages for attention

• manage and organize messages

• organize Inbox messages

Course Number: 128879_eng

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Configuring Rules, Alerts, and Junk Mail Settings in Outlook 2003

Overview/Description
To demonstrate how to organize, manage, and prioritize data using rules, alerts, and the Junk E-mail Filter in Outlook 2003

Target Audience
Personnel at all levels of the enterprise; end users seeking competency in the use of Microsoft Outlook 2003; end users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Outlook 2003

Prerequisites
The Microsoft Office 2003: Beginning Outlook learning path or equivalent; basic knowledge of word processing and computing; familiarity with the Microsoft Windows Office environment and a basic understanding of the Internet

Expected Duration
160 Minutes

Objectives

• identify how to use rules to filter mail in Outlook 2003

• identify how to use rules to filter mail with public folders and the Out of Office Assistant

• create a rule in Outlook 2003 for a given scenario

• identify how to use alerts and rules in Outlook 2003

• configure alerts in Outlook 2003

• recognize the characteristics of the Junk E-mail Filter

• control junk mail in Outlook 2003

• configure and manage the Junk E-mail Filter in Outlook 2003

Course Number: 113469_eng

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Working in Outlook 2003 from Multiple Locations

Overview/Description
To demonstrate how to work remotely, work offline, and work in Cached Exchange mode in Outlook 2003

Target Audience
Personnel at all levels of the enterprise; end users seeking competency in the advanced functionality of Microsoft Outlook 2003; end users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Outlook 2003

Prerequisites
The Microsoft Office 2003: Beginning Outlook learning path or equivalent; the Microsoft Office 2003: Advanced Outlook learning path or equivalent; basic knowledge of word processing and computing; familiarity with the Microsoft Windows Office environment, and, preferably, an understanding of the Internet and Microsoft Exchange

Expected Duration
200 Minutes

Objectives

• recognize how to configure remote connections in Outlook 2003

• recognize how to connect to Exchange Server mail over the Internet

• identify how to configure Cached Exchange mode

• configure a remote connection using Cached Exchange mode

• recognize how to configure and synchronize offline folders in Outlook 2003

• recognize how to create and configure a Send/Receive group

• recognize how to control offline access in Outlook 2003

• perform offline access configuration tasks in Outlook 2003

• recognize how to use Remote Mail in Outlook 2003

• work with Remote Mail in Outlook 2003

Course Number: 132614_eng

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Using Task Lists, Contact Lists, and Notes in Outlook 2003

Overview/Description
To demonstrate how to use task lists, contact lists, and notes in Outlook 2003

Target Audience
Personnel at all levels of the enterprise; end-users seeking competency in the use of Microsoft Outlook 2003; end-users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Outlook 2003; end-users seeking basic IT certification, such as ECDL, ICDL, IC3, or an equivalent

Prerequisites
Basic knowledge of word processing and computing; familiarity with the Microsoft Windows and Office environments, and a very basic understanding of the Internet

Expected Duration
140 Minutes

Objectives

• create and use a list of contacts in Outlook 2003

• manage contacts in Outlook 2003

• create and manage a contact

• create a task list

• manage a task list

• accept, create, and assign tasks

• create and use notes

Course Number: 128881_eng

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Tracking, Categorizing, Searching, and Printing in Outlook 2003

Overview/Description
To demonstrate how to track, categorize, search, and print items in Outlook 2003

Target Audience
Personnel at all levels of the enterprise; end users seeking competency in the use of Microsoft Outlook 2003; end users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Outlook 2003

Prerequisites
The Microsoft Office 2003: Beginning Outlook learning path or equivalent; basic knowledge of word processing and computing; familiarity with the Microsoft Windows Office environment and a basic understanding of the Internet

Expected Duration
220 Minutes

Objectives

• use the Journal in Outlook 2003

• track a project using the Journal in Outlook 2003

• use categories to organize information

• categorize items in Outlook 2003

• organize items using public and private folders in Outlook 2003

• search for items in Outlook in a given scenario

• create and use Search Folders in Outlook 2003

• create searches and Search Folders in Outlook 2003

• print Outlook items

• set Page Setup options and print styles

• define and apply print styles in Outlook 2003

Course Number: 131341_eng

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Sharing Folders, Schedules, and Contacts and Using SharePoint Data in Outlook 2003

Overview/Description
To demonstrate the information sharing and collaboration capabilities of Outlook 2003

Target Audience
Personnel at all levels of the enterprise; end users seeking competency in the use of Microsoft Outlook 2003; end users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Outlook 2003

Prerequisites
The Microsoft Office 2003: Beginning Outlook learning path or equivalent; basic knowledge of word processing and computing; familiarity with the Microsoft Windows Office environment and a basic understanding of the Internet

Expected Duration
200 Minutes

Objectives

• work with shared folders and delegate access in Outlook 2003

• use custom folders in Outlook 2003

• configure a shared folder in Outlook 2003

• work with group schedules in Outlook 2003

• use group schedules in Outlook 2003

• publish schedules on the Internet

• use the Mail Merge feature in Outlook 2003

• use vCards in Outlook 2003

• recognize how to use SharePoint Services with Outlook 2003

• use SharePoint Services with Outlook 2003

Course Number: 129976_eng

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Data Security in Outlook 2003

Overview/Description
To demonstrate the data security features in Outlook 2003

Target Audience
Personnel at all levels of the enterprise; end users seeking competency in the advanced functionality of Microsoft Outlook 2003; end users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Outlook 2003

Prerequisites
The Microsoft Office 2003: Beginning Outlook learning path or equivalent; the Microsoft Office 2003: Advanced Outlook learning path or equivalent; basic knowledge of word processing and computing; familiarity with the Microsoft Windows Office environment, and, preferably, an understanding of the Internet and Microsoft Exchange

Expected Duration
160 Minutes

Objectives

• recognize how to configure security options in Outlook 2003

• recognize how to protect against viruses in attachments and macros in Outlook 2003

• configure Internet security zones and use global settings to control downloads

• implement data security in Outlook 2003

• recognize how to obtain and use digital certificates in Outlook 2003

• work with signed and encrypted messages in Outlook 2003

• work with signed and encrypted messages and import and export a digital ID

• use digital signatures and encryption in Outlook 2003

Course Number: 132613_eng

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Customizing Toolbars and Commands and Creating Forms in Outlook 2003

Overview/Description
To demonstrate how to customize toolbars and commands, and to build and manage custom forms in Outlook 2003

Target Audience
Personnel at all levels of the enterprise; end users seeking competency in the advanced functionality of Microsoft Outlook 2003; end users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Outlook 2003

Prerequisites
The Microsoft Office 2003: Beginning Outlook learning path or equivalent; the Microsoft Office 2003: Advanced Outlook learning path or equivalent; basic knowledge of word processing and computing; familiarity with the Microsoft Windows Office environment, and, preferably, an understanding of the Internet and Microsoft Exchange

Expected Duration
200 Minutes

Objectives

• recognize how to customize Outlook 2003 toolbars and commands

• manage menus and toolbars in Outlook 2003

• create a toolbar in Outlook 2003

• identify what custom forms are used for in Outlook 2003

• identify how to work with forms in design mode in Outlook 2003

• create a custom form in Outlook 2003

• create a custom task form in Outlook 2003

• publish customized forms in Outlook 2003

• test and publish a custom form in Outlook 2003

• create a custom form in Outlook 2003

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